Privacy & Telemetry Policy
1. Introduction & General Overview
Reeliocompss Editorial Travels B.V. ("Reeliocompss", "we", "our", or "us"), registered at Keizersgracht 421-B, 1016 EK Amsterdam, Netherlands (Company Registration No. 84920184), is dedicated to protecting the privacy, dignity, and personal data of every traveler, reader, and client who accesses our digital discovery engine and concierge services.
This comprehensive Privacy Policy outlines the mechanisms through which we collect, process, safeguard, store, and utilize personal information in strict compliance with the European Union General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), the UK GDPR, and applicable statutory provisions including the California Consumer Privacy Act (CCPA).
2. Categories of Information Collected
We process personal data solely to fulfill our editorial, analytical, and bespoke concierge operations:
- Directly Provided Information: Full legal name, contact email address, country of residence, telephone number, and qualitative emotional travel preferences submitted via our concierge inquiry forms.
- Technical & Telemetry Data: Obfuscated IP addresses, browser specifications, operating system versions, referring URL pathways, and session durations across our editorial guides.
- Interaction & Filter Preferences: Real-time selection of mood archetypes (e.g., Quiet, Wild, Romantic, Remote) cached locally to refine suggested itinerary rendering.
3. Legal Grounds for Data Processing (GDPR Article 6)
Our processing operations are justified under one or more of the following lawful bases:
- Consent (Art. 6(1)(a)): Explicit consent provided by you when subscribing to our private editorial dispatch or accepting non-essential analytics cookies.
- Contractual Performance (Art. 6(1)(b)): Processing necessary to prepare bespoke travel itineraries or curate private concierge arrangements upon your request.
- Legitimate Interests (Art. 6(1)(f)): Enhancing website security, optimizing UI rendering speeds, preventing fraudulent inquiries, and measuring editorial engagement.
4. Data Retention & Erasure
We do not retain personal information longer than is strictly necessary for the purposes set forth in this policy. Concierge communications and submitted queries are retained for a maximum of 24 months following the last active dialogue, after which they are irreversibly anonymized or cryptographically purged from our primary servers.
5. Your Statutory Rights under GDPR & CCPA
As a data subject, you hold statutory rights enforceable at any time without fee:
- Right of Access & Data Portability: Request an export of your stored personal records in a structured, machine-readable format.
- Right to Rectification: Request correction of inaccurate, outdated, or incomplete data records.
- Right to Erasure ("Right to be Forgotten"): Request immediate permanent deletion of your data where lawful grounds no longer exist.
- Right to Restrict or Object to Processing: Limit the scope of data analysis or object to processing based upon legitimate interest.
To exercise any of these rights, please address our Data Protection Officer at: [email protected].
6. Third-Party Service Processors
We work with vetted European and global cloud infrastructure partners who adhere to rigorous Data Processing Agreements (DPAs) and standard contractual clauses (SCCs). We never sell, rent, or trade your personal data to commercial data brokers.